CEB TravelSure

Chubb Insurance is Cebu Pacific's insurance partner for flights from Singapore, and from and within the Philippines.

Passengers who purchased CEB TravelSure may contact any of the following Chubb hotlines for any inquiries or concerns. The schedule shown below is in each country's local time.

Philippines

Customer Service email:
cebtravelsure.ph@chubb.com

Customer Service Hotline: +632 8859 2774

Operating Hours: Mon to Fri (8:30 am - 5:30 pm)

24-HR Medical Assistance: +632 8864 0865

Customer Service email:
travel.sg@chubb.com

Customer Service Hotline: +65 6398 8776

Operating Hours: Mon to Fri (9:00 am - 5:00 pm)

24-HR Medical Assistance: +65 6836 2922

Customer Service email:
travel.th@chubb.com

Customer Service Hotline: +66 2611 4242

Operating Hours: Mon to Fri (8:30 am - 5:30 pm)

24-HR Medical Assistance: +66 2039 5770

Customer Service email:
travel.id@chubb.com

Customer Service Hotline: +62 21 1500257

Operating Hours:24 Hours

24-HR Medical Assistance: +62 21 57853296

Customer Service email:
Travel.VN@chubb.com

Customer Service Hotline: +84 28 3910 7300

Operating Hours: Mon to Fri (8:30 am - 5:30 pm)

24-HR Medical Assistance: +84 28 38228779

Customer Service email:
travel.au@chubb.com

Customer Service Hotline: 1800 803 548

Operating Hours: Mon to Fri (8:30 am - 5:00 pm)

24-HR Medical Assistance: +61 2 89075666