Seat Sale FAQs

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What is a Travel Fund?

Travel Fund is a virtual wallet used to store the total amount you’ve paid for in an existing booking. This can be used as a form of payment for booking a new flight and purchasing add-ons in the future.

Travel Fund is usually offered for cancelled flights or for flights with schedule changes of more than 60 minutes. Given the current situation and in consideration of countrywide measures in place to control the spread of COVID-19, we are offering a Travel Fund option, even if the flight is not cancelled nor changed.

With CEB Travel Fund, enjoy these perks:

  • Long validity – to help you in this challenging time, we have extended the validity of Travel Fund from the usual three (3) months to two (2) years to give you plenty of time to decide on your next travel. The 2-year validity period starts on the day you convert your existing flight to Travel Fund. Remember, you don't have to travel within two (2) years. Instead, the fund needs to be used up within the validity period. Travel date can be as far as our system shows you at the time of booking.
  • Faster payment and booking – because you now have a ready fund available, you can easily complete your booking, whenever you are ready to travel again.
  • Surprises await – you wouldn’t want to miss our surprise! Special and exclusive offers await to those who have Travel Fund!

Scroll down to know more details on how to use your Travel Fund!

Can I use or redeem my Travel Fund during seat sales?

A resounding yes!

If you converted your booking to Travel Fund while logged in to your GetGo account, the amount is attached to your account. Therefore, you need to be logged in when booking a new flight. The fund can be used to book a flight for anyone in the original booking, even for new passengers added to a booking, given that the owner of the Travel Fund is also one travelers in the new booking.

If you converted your booking to Travel Fund while not logged in, the amount is attached to the passenger name/s of the original booking. The fund can be used to book a flight for anyone in the original booking, even for new passengers added to a booking, given that at least one of the passengers in the original flight is also one of theirs in the new booking.

I have a Travel Fund already, how do I use it?

  1. How do I pay for my booking using my Travel Fund?

    If you have a GetGo account, follow these steps:

    1. Log in to your account at https://bit.ly/CEBmanageflight
    2. Book your flight as usual*
    3. When you reach the payment page, select Travel Fund as your form of payment

    If you don't have a GetGo account, follow these steps:

    1. Book your flight at www.cebupacificair.com*
    2. When you reach the payment page, select Travel Fund as your form of payment
    3. Enter your Travel Fund’s booking reference number and click ‘Use Travel Fund’
    4. Click ‘Pay Now’ to confirm your booking

  2. *Make sure the passenger’s name in the new booking is inputted the same way as the original booking (e.g., Juan Dela Cruz Jr. is considered different from Juan Dela Cruz Jr – without the comma and dot).

  3. What destinations can I book with my Travel Fund?

    You can use your Travel Fund to book for any domestic or international destination. You may find all destinations on sale on our Seat Sale page!

  4. What if my Travel Fund is not enough for my new booking?

    No worries, you can always top up using credit/debit card or other payment options to cover the remaining amount in excess of your Travel Fund.

  5. Can I book more than one flight to use up my Travel Fund?

    Yes, you can book more than one flight within the validity of your Travel Fund.

  6. I have my own Travel Fund and my companion has his/her own Travel Fund. Can we use both Travel Funds if we book together/are under the same transaction?

    No, only one Travel Fund per transaction can be used. If you’re using your own, your companion may use his/her own Travel Fund to book another flight in a separate transaction.

  7. Our booking has multiple passengers. Am I allowed to split the Travel Fund that I will be converting among the passengers?

    Yes. You can split the Travel Fund among the passengers included in the same booking. A note indicating ‘For flight changes of individual guests, click here' will appear after you select ‘Cancel Flight’ online.

  8. How do I know how much is in my Travel Fund?

    If you converted your booking to Travel Fund while logged in to your GetGo account, follow these steps:

    1. Log in to your account at https://bit.ly/CEBmanageflight
    2. Click the profile icon at the top right portion of the page
    3. Click ‘My Travel Fund’

    If you don’t have a GetGo account, please follow these steps:

    1. Go to https://bit.ly/CEBmanageflight
    2. Retrieve your booking by entering your Booking Reference Number and the Last Name of any of the passengers
    3. Click ‘My Travel Fund’ tab

    The Travel Fund balance will also be sent to the booking’s registered email address within forty-eight (48) hours after you’ve successfully converted your booking to Travel Fund.

For more information on Travel Fund, please visit bit.ly/CEBFlightReminders

CEB Fare Bundles: 25% Off with Go Easy Offer FAQs

March 22 (10:00am) - March 24, 2021 (11:59pm)

  1. What is the 25% off with CEB Go Easy Fare Bundle sale?

    Be fully prepared for your trip with the CEB Go Easy Fare Bundle! Book your fare + checked baggage + seat all in one go and make sure you have pre-booked baggage allowance to take all those outfits with you or bring home pasalubongs you love! Enjoy a 25% off discount vs. purchasing standalone CEB ancillary products when you avail of this limited-time offe

    No promo code needed. You may also use your Travel Fund to book! Promo Period: March 22, 2021 (10:00am) to March 24 2021 (11:59pm)


  2. How do I avail of the CEB Go Easy Fare Bundle offer?

    The CEB Go Easy Fare Bundle must be purchased at initial booking, through CEB’s digital or non-digital channels, for the discount to apply. Guests can pay through their credit card, paypal, Travel Fund, and payment centers.


  3. Can I add two CEB Go Easy in one booking?

    No. Each passenger can only purchase 1 Go Easy and can only choose one among the following: 20kg, 32kg, or 40kg prepaid baggage allowance. Go Easy fee is chargeable per sector, per passenger.


  4. Is this promo applicable to existing bookings? Can I still upgrade my CEB Go Easy?

    The promo is not applicable to add-ons purchased after the initial flight booking process.

    However, passengers who avail of this offer during the promo period may still purchase a larger baggage allowance or upgrade to a higher seat category. If a passenger upgrades one of the components of the bundle (example: by upgrading 20kg checked baggage to 40kg):

    1. During initial booking: the passenger has to pay the difference between the initial booking price of 40kg and the discounted price for 20kg.
    2. At the Manage Booking phase: the passenger has to pay the difference between the current/manage booking price of 40kg and the previously booked discounted price for 20kg.

  5. For which destinations is this offer applicable to?

    This promotion is valid for the below routes:

    Domestic routes flying from:

    1. Cebu to Bacolod, Boracay (Caticlan), Butuan, Camiguin, Cagayan de Oro, Clark, Coron, Davao, Dipolog, Dumaguete, General Santos, Iloilo, Legazpi, Ozamiz, Pagadian, Puerto Princesa, Siargao, Surigao, Tacloban or Zamboanga
    2. Clark to Bacolod, Boracay (Caticlan), Davao, Iloilo, or Puerto Princesa
    3. Manila to Bacolod, Bohol, Boracay (Caticlan), Butuan, Cagayan de Oro, Cauayan, Cebu, Coron, Cotabato, Davao, Dipolog, Dumaguete, General Santos, Iloilo, Kalibo, Legazpi, Masbate, Naga, Ozamiz, Pagadian, Puerto Princesa, Romblon, Roxas, San Jose, Tacloban, Tuguegarao, Virac, or Zamboanga
    4. Davao to Zamboanga
    5. Zamboanga to Tawi-Tawi

    Short Haul International routes flying from:

    1. Cebu to Seoul (Incheon) or Tokyo (Narita)
    2. Manila to Bali, Guangzhou, Bangkok, Fukuoka, Hanoi, Ho Chi Minh, Hong Kong, Jakarta, Kota Kinabalu, Kuala Lumpur, Macau, Nagoya, Osaka, Seoul (Incheon), Singapore, Shanghai, Taipei, Tokyo (Narita), or Xiamen.

    Long-Haul International route flying from Manila to Dubai